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Privacy Policy

Last updated: 2026-10-10

This Privacy Policy explains how Scout ("Scout", "we", "us"), operated by Scout LTD, collects, uses, and protects your information when you use the Scout website and services. If you use the Scout browser extension, the Extension Privacy Policy also applies.

Information we collect

  • Account information, your name, email, and authentication details.
  • Resume and profile data, the resume, work history, and job preferences you provide so Scout can match and apply to jobs.
  • Self-identification answers you choose to give, such as gender, race or ethnicity, disability or veteran status, only after you have made the explicit choice described below.
  • A profile photo and a short video introduction, if you add them. Both are optional and you can remove them at any time.
  • Application data, records of the jobs you apply to and the tailored documents generated for them.
  • Usage data, device and analytics information used to operate and improve the service.

How we use your information

  • To find jobs that match your resume and submit applications you approve.
  • To generate tailored resumes and cover letters for each application.
  • To operate, secure, and improve Scout, and to provide support.

Your photo and video introduction

A photo is sent with an application only if you turn on "Send my photo with applications" for that job profile; having a photo on your profile is not permission to send it. A video is used with applications while "Use my video in applications" is on: forms that ask for a video receive the file, and forms that ask for a link receive a private link to a Scout page that plays it. Anyone with that link can watch the video until you turn the setting off or remove the video, at which point the link stops working. Your Human Assistant can see both to complete applications for you. When Scout AI applies for you, a copy of each is held by FastApply, the service that completes the applications, and removed when you remove it here, delete the job profile, or delete your account.

Self-identification answers and your consent

Application forms sometimes ask about gender, sexual orientation, race or ethnicity, religion, disability, veteran status, marital status, pronouns or criminal history. These are special categories of personal data under UK and EU law and sensitive personal information under US state privacy laws, so Scout treats them differently from the rest of your profile:

  • We ask for these answers only after you have made an explicit choice in your job profile ("Use my answers"). Without an answer on your profile, such a question on a form is answered "Prefer not to say" or left to the form's own decline option.
  • If your profile already held some of these answers from before Scout asked for this choice, they stay on it and are used as before until you choose. Your job profile tells you when this is the case: "Use my answers" shows them so you can check or change them, and "I'd rather not share" replaces them all with "Prefer not to say".
  • We use them for one purpose: to fill those questions on applications submitted for you. They never influence which jobs you see, your plan, or any decision Scout makes about you.
  • "Prefer not to say" is always available for every question, and choosing "I'd rather not share" sets every one of these answers to "Prefer not to say".
  • You can change or withdraw your choice at any time from your job profile. Withdrawing sets every self-identification answer to "Prefer not to say"; applications already submitted are not changed.
  • Your choice and the date you made it are recorded with your profile. When Scout AI applies for you, your profile and your choice are passed to FastApply, the application-automation service that completes the applications, which records the same decision and the version of its policy in force at the time.

How we share information

We submit your application materials to the employers and job platforms you choose to apply to. When you use our Human Assistant service, the assistant you select can access your submitted jobs, profile, and application materials solely to provide that service, under confidentiality obligations. We do not sell your personal information.

We also rely on service providers, under agreements that protect your data:

  • Supabase, database, authentication, and file storage.
  • Vercel, website and application hosting.
  • Heroku (Salesforce), hosting for our application-automation service.
  • OpenAI and Anthropic, resume analysis and generation of tailored application documents.
  • PostHog, product analytics that help us understand how Scout is used.
  • Google Analytics, website, acquisition, conversion, payment-lifecycle, and subscription-retention analytics.

Data retention and your rights

We keep your account, resume, and application data for as long as your account is active. You can access, export, or delete your data at any time. To delete your account and associated data, see our account deletion page; we delete personal data within 30 days of a verified request, except where the law requires us to keep it longer. Depending on your location, you may have rights under the GDPR or CCPA, including access, correction, and deletion.

Security

We use industry-standard safeguards to protect your information, including encrypted transmission over HTTPS and access controls that limit production data to authorised personnel. No method of transmission or storage is 100% secure, but we work to protect your data and limit access to it.

Contact

Scout LTD. Questions? Email privacy@applyscout.app.